Central Station Alert - Baltimore County (3)

Baltimore County Alarm Registration

November 6, 2012

Baltimore County has required the alarm user to register their alarm system since 1998. 

In order to request a police dispatch for an alarm activation in Baltimore County, Maryland, the alarm user must have a valid registration with the local jurisdiction and provide a copy to AlarmWATCH.  

If the subscriber does not have a valid registration on file with AlarmWATCH, the police in these jurisdictions will not be dispatched. AlarmWATCH will simply notify the end user's notification list, provided by your office, that an alarm was received and the police cannot be dispatched due to no registration. If the customer wants the police to respond to an alarm AND they have NOT registered their alarm system with Baltimore County, they will need to call 911 directly.

Please be aware it is the Alarm Dealer's responsibility to make sure the end user's alarm system is registered. Any dispatch made with an invalid registration number subjects the Alarm Dealer to a $1000 fine for each dispatch. AlarmWATCH recommends that you, the Alarm Dealer, complete and mail the end user's alarm registration application. In addition, we suggest contacting the Baltimore County False Alarm Reduction Team to request a weekly report of all your new end users' applications. An Alarm Registration is not valid until Baltimore County receives the application. Any dispatch made before Baltimore County receives the registration is subject to fining.

You may contact our Dealer Services Department at any time to request a report of all subscribers that are not registered in a jurisdiction requiring a registration. 

If you have any questions, please do not hesitate to contact our Dealer Services Department at 866-500-8808 extension 2014 or mddealerservices@copsmonitoring.com.

 

 

 

Reliability When Others Fail

Hurricane Irene
Hurricane Irene

"In 16 years of handling alarms, I’ve never seen that much activity. We handled nearly a months worth of alarms in 3 days.

Through the entire hurricane cycle, the AlarmWATCH team kept response time at reasonable levels. Our team knew exactly what to do under the most adverse weather conditions." 

-   Richard Bosley, 
AlarmWATCH Central
Station Manager

COPS Monitoring